Refund Policy
We want you to be happy with your purchase. If you are not completely satisfied, this Refund Policy outlines the conditions under which you may request a refund for your order.
1. Eligibility for Refund
- Refunds are applicable only if the product is defective, damaged, or incorrect.
- Refund requests must be made within 7 days of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
2. Non-Refundable Items
- Items that are worn, washed, or altered in any way.
- Items purchased on sale or during clearance events.
- Personalized or custom-made products.
3. Refund Process
- To request a refund, please contact our support team with your order ID and reason.
- Once approved, the item must be returned to our warehouse address.
- After inspection, the refund will be processed to your original payment method.
4. Refund Timeline
Once your return is received and approved, refunds are typically processed within 5 to 7 business days. Depending on your bank or payment provider, it may take additional time to reflect in your account.
5. Shipping Charges
- Shipping charges are non-refundable unless the product was received damaged or incorrect.
- Return shipping costs are to be borne by the customer unless stated otherwise.
6. Contact Us
For any refund-related queries or assistance, please contact our customer support team with your order details.