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Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied, this Refund Policy outlines the conditions under which you may request a refund for your order.

1. Eligibility for Refund

  • Refunds are applicable only if the product is defective, damaged, or incorrect.
  • Refund requests must be made within 7 days of delivery.
  • The product must be unused, in its original packaging, and in the same condition as received.

2. Non-Refundable Items

  • Items that are worn, washed, or altered in any way.
  • Items purchased on sale or during clearance events.
  • Personalized or custom-made products.

3. Refund Process

  • To request a refund, please contact our support team with your order ID and reason.
  • Once approved, the item must be returned to our warehouse address.
  • After inspection, the refund will be processed to your original payment method.

4. Refund Timeline

Once your return is received and approved, refunds are typically processed within 5 to 7 business days. Depending on your bank or payment provider, it may take additional time to reflect in your account.

5. Shipping Charges

  • Shipping charges are non-refundable unless the product was received damaged or incorrect.
  • Return shipping costs are to be borne by the customer unless stated otherwise.

6. Contact Us

For any refund-related queries or assistance, please contact our customer support team with your order details.

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